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Fault stand-by service

Note! Our fault stand-by service can only provide assistance in situations where the servers or network connections have a clear technical failure. At other times, any faults should be reported to our customer service. If you have a question related to your email address or FTP client, for example, we kindly ask that you contact our normal customer service.

Technical faults only!

+358 400 373 382

Fault stand-by service is available on weekdays between 7:00 and 8:00, and between 16:00 and 22:00.
At weekends and national holidays, the service is available between 7:00 and 22:00.