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Register description

Customer database for Oy Capnova Ltd's hosting services

REGISTER DESCRIPTION

Register description pursuant to Section 10 of the Personal Data Act (523/1999).

HOLDER OF THE REGISTER

Oy Capnova Ltd
Business ID 1608729-4
Pyhäjärvenkatu 5 A, 33200 Tampere
Tel. +358 207 597 540

NAME OF THE REGISTER

Customer database for Oy Capnova Ltd's hosting services

BASIS FOR MAINTAINING REGISTER
Processing of personal data related to Oy Capnova Ltd's hosting services that occurs with the consent of the registered customer or on the basis of a customer relationship.

PURPOSE OF REGISTER
The registered customer's personal data is processed in order to maintain, manage, and develop the customer relationships related to the service, to perform analysis and compile statistics, and to produce, offer, and develop the service.

DATA CONTAINED IN THE REGISTER
The register is used to process information related to the following groups:
- The registered customer's basic information, such as name, personal ID, and address
- Information related to invoicing and collection
- Information related to the customer relationship and contract relationship, such as products and services, their setup dates and termination dates, sales agent information, and information related to communication
- User IDs and other identity information
- Information concerning permissions and prohibitions, such as those related to direct marketing

REGULAR DATA SOURCES
Personal information is collected during registration, while the service is being used, or otherwise directly from the registered customers. Personal information may also be collected and updated from the Population Register, the Finnish register for direct marketing prohibitions, and other similar registers.

HANDING OVER OF DATA
Capnova may hand over personal information to the extent that is allowed and required by the existing legislation. Information will not be processed or transferred outside of the European Union or the European Economic Area.

MEANS OF PROTECTING THE REGISTER
Information is collected in common databases that are protected by firewalls and other technical means. The databases are located in locked, guarded premises, and only specific, pre-determined persons can access the information.

RIGHT OF INSPECTION
In accordance with Section 26 of the Personal Data Act, a registered customer has the right to inspect the data concerning them that has been recorded in the register. The request for inspection shall be sent to the address below, in writing and with the registered customer's signature:

Oy Capnova Ltd
Pyhäjärvenkatu 5 A
33200 TAMPERE,
FINLAND